Frequently Asked Questions

Glossary

  • News - trigger price on this product.
  • Action - temporarily on sale.
  • Sale - goods on sale because of the stock clearance.
  • Final sale - valid untill stock is sold-out.
  • Wholesale - wholesale prices for subscribers.
  • On request - price information on request. Send us an inquiry - by e-mailem, due to the inquiry or contact form in the cart.
  • Chemicals - products of the chemical preparatives assortment can not be delivered by express transporters or by post. The goods can be purchased only in our shops.
  • Favour - add this item in your Favourites list.
  • Watchdog - informs you by e-mail about the product price and availability.

Where do we deliver?

GES-ELECTRONICS provides worldwide distribution. Packing, forwarding and insurance costs are FREE of charge for overlimit orders (eg. inland delivery over 115 € incl.VAT). Otherwise we charge the real transport costs individually according to the packing dimensions and weight which is cheaper than fixed tariff. For the C.O.D. and fragile shipments an extra fee is charged, depending on the transporter requested.

For more information see delivery fee. The real costs for non-standard shipments (heavy, large, spacious, with special handling, fragile etc.) will be paid byy customer.

Which currency is accepted?

GES-ELECTRONICS accepts the common world currencies. Via filter you can select the prefered currency. Of course, the estimated total will be in that currancy.

E-shop – reliable stock information

Our information system works in the real-time. E-shop displays the actual data at any time of the day, eg. product availability, news, sales, actions etc.

24 Hours Delivery

Complete list of items or the available items of the part by part order are dispatched immediately on the same day (orders recept till 02:00PM). The stock-out items are delivered as soon as available. The delivery fee for the second shipment is for free. If the customer requires more than two shipments, the delivery fee for goods dispatched in addition will be paid by customer.

How to save money?

  • Free delivery – When you order the goods in the value over the estimated limit for your destination, the delivery, packing and insurance costs will be free of charge. If the order value is below the limit, the underlimit delivery fee will be charged. See Delivery fee page for more details and the limit value of the particular country.
  • Pay ON-LINE – Pay by card or on-line For the C.O.D. shipments an extra fee is charged, depending on the transporter requested. On-line payment is charged on account immediately.

Order state

Each registered customer who places the order on-line can check the current order state. It is an advantage especially by large orders dispatched separately. There is a possibility to look backwards in the order history as well.

Contact us by e-mail

Make a profit of using e-mail. All of your orders, questions, recommendations and suggestions will be processed and answered within a day. Our shops in Plzen, Praha, Brno and Ostrava check their e-mails few times a day.

VAT ID No. Control

The VAT ID No. Control is processed at European Commission websites. Please, check the VAT ID No. correctness. In case the VAT ID No. control failed, please, repeat the action once more later on. The websites might be unavailable at the moment.

Trading and Claim Conditions

GES-ELECTRONICS company abides by its Trading Conditions and Claim Conditions.